FREQUENTLY ASKED QUESTIONS
How is my membership billed?
Membership fees are charged monthly to your bank account (preferred) or to your credit/debit card. Payment is due before or on the date of service. If your bank account has not been verified and payment made by your first visit, you will be asked to pay via credit or debit card on the day you are seen.
What is not covered by my membership fee?
Medications/prescriptions
Specialty visits, hospital stays, ER visits, urgent care visits, etc: Any medical services from other medical providers will be billed to your insurance by those providers.
Out-of-office procedures, imaging, or labs.
IS THIS HEALTH INSURANCE?
NO. RADIANCE PEDIATRICS DOES NOT PROVIDE HEALTH INSURANCE FOR YOUR CHILD.
do i need health insurance
YES. WE RECOMMEND YOU MAINTAIN HEALTH INSURANCE COVERAGE IN THE EVENT YOUR CHILD HAS A CATASTROPHIC EVENT THAT WILL NEED HOSPITAL OR EMERGENCY ROOM CARE. WE SUGGEST A PPO PLN THAT ALLOWS US TO COORDINATE YOUR CARE BEST AND WILL NOT NEED REFERRALS FOR SPECIALIST. PLEASE KNOW THAT HMO PLANS MAY REFUSE TO PAY FOR ANY SERVICES OR PRESCRIPTIONS NOT ORDERED BY AN IN-NETWORK PHYSICIAN.
Do You TAKE Medicaid?
By LAW, radiance pediatrics canNOT CURRENTLY receive payment on behalf of patients with medicaid as their only coverage. Please contact us to be added to our waiting list so you can be notified as soon as we are able to enroll medicaid patients. once medicaid patients are eligible to enroll, they must sign a private pay agreement that states they will pay for services directly and not submit bills to Medicaid for reimbursement.
What is your position on vaccines?
We encourage all of our families to vaccinate their children according to the schedule recommended by the AAP and the ACIP. We believe that vaccines are modern medicine's most important contribution to both the health of individuals and populations. However, we respect a parent's right to make medical decisions for their children, and will work with families who do not desire to vaccinate, or who desire to follow an alternative vaccine schedule, after we have been able to discuss their concerns together.
DO YOU ADMINISTER VACCINES?
YES. FAMILIES MAY CHOOSE TO BE BILLED AT PROVIDER COST+ 5% TO COVER FOR CLINIC ACQUISITION, STORAGE AND ADMINISTRATION COSTS of all common childhood vaccines. AN INVOICE WILL BE PROVIDED FOR SUBMISSION TO PRIVATE INSURANCE FOR REIMBURSEMENT AS AN OUT-OF-NETWORK EXPENSE. PATIENTS WITH INSURANCE WHO ARE 7+ YEARS OLD ARE ENCOURAGED TO USE A LOCAL PHARMACY THAT BILLS THEIR INSURANCE DIRECTLY.
PATIENTS WHO ARE UNINSURED, UNDERINSURED OR otherwise QUALIFY FOR THE VACCINES FOR CHILDREN (VFC) PROGRAM WILL BE ENCOURAGED TO GET THEIR VACCINES AT THEIR LOCAL COUNTY HEALTH DEPARTMENT as a cost savings to the family.
DO YOU REALLY DO HOUSE CALLS?
YES. WE BELIEVE THAT PARENTS AND CHILDREN GET BETTER CARE IN THE COMFORT OF THEIR OWN HOME. WE CURRENTLY OFFER ALL CARE IN YOUR HOME OR AT THE HOME OF AN AUTHORIZED CARE GIVER. THIS IS TO MAKE GETTING CARE AS EASY AS POSSIBLE AND ALLOWS FOR LESS STRESS, ESPECIALLY WHEN YOUR CHILD IS SICK.
Can i enroll before my child is born?
Yes. All memberships are confirmed by our staff before they become active and you can set a Future start date for membership. you may use whatever name you wish at the time of enrollment and we will confirm it at the time of your child’s birth before activating your membership.
do you accept credit cards?
yes. Our enrollment software accepts credit/debit card and bank information. IT also allows you to setup automatic payment on the date of your choosing.